Full-time
Senior Technical Account Manager for Telco client's enterprise customers.

IT / Technology

¥ 11,000,000 Yearly
11m base max.

Japanese: Fluent
English: Basic

Telco customers are a larger segment of business, so wish to expand their service with more TAM.

Tokyo (Within 23 wards)

Our client is looking for a Senior Technical Account Manager to join its Services team and help their telco customers with their products.

You'll be providing premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty. 
In this role, you’ll serve as a trusted advisor for our client's enterprise customers, helping them maximize the value of their investments in Linux based Open Source technologies.
 
You'll collaborate with engineering, product management, consulting, and global support teams to deliver solutions tailored to customers' IT environments and business needs.

Key highlights include:

• Working with leading open source technologies
• Tailoring solutions for large-scale enterprise environments.
• Opportunities to travel and engage with clients globally.
• Office in Ebisu, with options for full-remote and flexible work arrangements

Client facing experience (Consultant, TAM, Advisor, Customer Success, Pre-sales).

Knowledge of Kubernetes or Docker and containers in general.

Linux or Unix knowledge

Enterprise Applications (Oracle, SAP, Veritas) knowledge

Technical Support & Troubleshooting experience

Hardware Vendor experience

Fluent Japanese, Basic English